Contact Us

A real person reads every message. We answer all enquiries within 1 business day, Monday to Saturday.

Customer service

Email: support@youvskey.com
Phone: +1 (408) 503-3542
Support hours: Monday to Saturday, 9:00 AM – 6:00 PM Pacific Time

Business address

YOUVSKEY
789 Golden Creek Terrace
San Jose, California 95111
United States

This is our registered business address and the warehouse all orders ship from. It is a fulfilment facility, not a retail showroom, so please do not visit without arranging it with us first.

Returns

To start a return, email support@youvskey.com with your order number within 30 days of delivery. We will send you an RMA number and the return address. Full details are in our Returns and Refund Policy.

Where is my order?

We email a tracking number as soon as your parcel is collected by the carrier. Orders placed before 10:00 PM Pacific are processed the same day, and typically arrive in 2–4 business days. If it has been longer than that, email us with your order number and we will chase it. See our Shipping Policy for full details.

Send us a message

Use the form below and we will get back to you by email within 1 business day.