Shipping policy
Last updated: 17 August 2026
YOUVSKEY ships to addresses within the United States. All prices and shipping charges on this website are shown in US Dollars (USD).
Shipping cost
Shipping is free on every order. There is no minimum order value, no handling fee, no surcharge and no hidden cost added at checkout. The price you see on the product page is the price you pay.
Where we ship from
All orders are picked, packed and dispatched from our own fulfilment warehouse in the United States:
YOUVSKEY US Warehouse
789 Golden Creek Terrace
San Jose, California 95111
United States
Orders are shipped by trusted national carriers including USPS, UPS and FedEx. The carrier is selected based on the destination and parcel size.
Order cut-off time
Our daily order cut-off is 10:00 PM Pacific Time (GMT-08:00, Los Angeles). Orders placed before the cut-off begin processing the same day. Orders placed after the cut-off begin processing on the next fulfilment day.
Handling time
0 to 1 business day. Most orders are packed and handed to the carrier the same day they are placed; at the latest they leave our warehouse the next fulfilment day. We pick, pack and dispatch Monday to Saturday.
Transit time
2 to 3 business days to all destinations in the United States once the parcel is with the carrier. Carriers collect and move parcels Monday to Saturday.
Total delivery time
| Destination | Handling | Transit | Estimated delivery | Cost |
|---|---|---|---|---|
| All United States destinations | 0–1 business day | 2–3 business days | 2–4 business days | Free |
Delivery estimates are calculated from the order cut-off time and exclude Sundays and US public holidays. If your order falls over a public holiday the estimate shifts accordingly.
Order tracking
As soon as your parcel is collected by the carrier we email you a tracking number. You can follow the parcel on the carrier's website. If you have not received tracking within 2 business days of ordering, email support@youvskey.com and we will look into it.
Taxes and duties
Applicable US sales tax is calculated and displayed at checkout before you confirm payment. Because we only ship domestically within the United States, there are no import duties or customs charges on any order.
Incorrect addresses and failed deliveries
Please double-check your shipping address at checkout. If a parcel is returned to us because the address was incomplete or incorrect, we will contact you and re-ship it at no extra charge. If you spot a mistake, email us immediately at support@youvskey.com — we can usually correct an address before the parcel leaves the warehouse.
Lost, delayed or damaged parcels
If your order has not arrived within 7 business days of dispatch, or arrives damaged, contact us and we will either send a replacement or issue a full refund. See our Returns and Refund Policy for full details.
Contact us
YOUVSKEY
789 Golden Creek Terrace, San Jose, California 95111, United States
Email: support@youvskey.com
Phone: +1 (408) 503-3542
Support hours: Monday to Saturday, 9:00 AM – 6:00 PM Pacific Time